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Terms & Conditions

Accountingwhizz.com is an accounting tech and accounting consultant company that offers a complete range of technical consultancy services for the widest range of QuickBooks issues.

Supported by a skilled team of experienced professionals, it renders its services in a transparent and effective manner. We offer our technical assistance services for third-party programs, such as QuickBooks without claiming any direct or indirect association with the brand.

Our adept consultants help QuickBooks users to protect their crucial QuickBooks files containing their crucial financial data and also assist them in troubleshooting multi-faceted and frequent program issues. Also, there is a myriad of reasons that can evoke these issues in the program. Therefore, we can be contacted any time of the day to get our technical assistance services for the error resolution.

Technical issues in QuickBooks can be time-consuming and they can disrupt the user’s workflow. Besides, due to the lack of technical knowledge or skills, these issues remain unsolved. QuickBooks is one of the most preferred accounting solutions having millions of worldwide users. Having such an extensive user base, a great volume of assistance requests is raised wherein, and most of them remain unanswered.

Therefore, Accountingwhizz.com strives to help users with their QuickBooks issues so that they can maintain a smooth workflow after the resolution of their issues. We try to make our services accessible to the users promptly to ensure that they don’t need to wait endlessly for the desired help. Every query is valued and answered. We have devised our QuickBooks consulting services in a way that even the users having the least technical skills can also resolve their issues with our step-by-step instructions. We don’t make users feel rushed during the consulting sessions. We extend our helping hands to help as many users as we can.

When offering our services, a stern team of supervisors ensures the best industry practices. Our services are highly accredited among our valued patrons for their prompt and hassle-free assistance. Keeping the security of your data intact is one of our foremost priorities. You can get your issues resolved in a timely manner, be it big or small. Our experts are capable enough to override some of the most perplexing error codes in the program.

Works We Undertake: In addition to the technical consultancy and QuickBooks error troubleshooting, we also perform the incidental work imperative to accomplish our services.

Terms & Conditions For Transactions: In signing their terms and conditions, Accountingwhizz.com will undertake the specified task, and you will have to pay for it as quoted in the estimate unless otherwise agreed in writing; if you don’t sign it but provide other written or electronic authorization to go further with the work, it will be considered as your acceptance of the estimate and the terms and conditions herein.

Persons Undertaking The Work: Our supervisors will be responsible for the work to ensure its cost-effective execution. Our qualified pool of staff or other adequately qualified staff may undertake a particular task under the stern guidance of our supervisors. Besides, our Consultant staff will undertake the administration-related tasks.

Our Responsibilities: We will undertake the work with our pool of skilled professionals with transparency and diligence and keep you in the know at every stage of the service. If you suggest something on the basis of assumptions or qualifications, we will inform you at the time. Should subsequent information make any part of this false, we will not be held liable for any part of our earlier advice on those assumptions.

Your Responsibilities: In order to get our services, you are supposed to be readily available to instruct us. When anticipating being away from your home or business during the course of the job, you will advise us on how we may reach you. Besides, you will comply with your obligations under this Agreement, including payment of our accounts or forwarding money in our Trust Account as needed. In your details change for some reason, you need to inform us within 14 days of the date of the change.

GST: Australian government introduced GST (Goods and Services) Tax on 1st July 2000 on the supply of the accounting services by us and generally included outlays and disbursements. The applied GST rate is 10%. Our estimation and rates quoted in this agreement are exclusive of the GST.

Estimate of Fees and Costs: We make all the possible efforts to provide you with an accurate estimate; however, they should not be considered to be a fixed quote or cap. These estimates may vary (higher or lower) based on the complexity and time taken to complete the work undertaken. Our estimate does not include additional costs or disbursements. We will advise you when appropriate or if any significant revisions are made to the estimate.

Additional Costs: In addition to the quoted fees and GST you agree to pay, reasonable additional charges might be incurred by us. It may include any administrative hike or change or reflect the cost of offering these services to you.

Accounts & Interim fees: 

Our terms for payments are 14 days, and we will send itemized accounts to you either at the completion of the work undertaken or at regular intervals when the work is being undertaken, and there is a lack of the necessary information to complete it. In case the work is detailed and/or complex and takes a long time, or if otherwise specified by us. If we issue an interim account, you agree to pay the amount due by the specified due date.

Our policy does not include extending credit, and in circumstances where accounts are outstanding, we may suspend work at our sole discretion on your job. Besides, we may cease acting on your behalf in case you fail to make the payment. We may also offer you a distinctive payment plan that will, wherein you need to provide us with a direct debit payment authority.

SMS Alerts Authorization: By visiting Accountingwhizz.com website, you authorize us to Accounts professionals and its affiliates to send SMS alerts relating to the updates, promotions, etc.

Payment: You agree to pay all the due amounts in clear funds within a predefined timeframe, but not later than 30 days from the date of the invoicing unless otherwise agreed in writing by an Accountingwhizz.com representative.

1: You agree that in case of failure to pay in accordance with this clause, we may:

  • Charge an additional late payment fee of 5% on all amounts paid once the due date is over;
  • Charge interest on debts at a rate of 20% per annum at certain intervals;
  • Charge a dishonor handling fee that will be $95.00;
  • Also, we may recover all collections costs and expenses incurred while collecting overdue accounts on an indemnity basis;
  • Withhold the supply;
  • Exercise a possession over any documents held by us until payment the full payment is made by you;
  • Sue for the money in exchange for the goods or services provided.

2: In case this agreement has been entered into by more than one party, each party shall be held liable for any amounts overdue.

Default or Breach:

1: In case you default or breach these Terms and Conditions, we will be entitled to sue for any monies owing. Below are the points that define the default or breach:

  • Failure to pay for any goods or services on or before the due date; or
  • Breaching these conditions and failing to correct such breach within seven days of notice; or
  • Perform an act of bankruptcy or enable a trustee in bankruptcy or receiver and manager to represent you or any of your property; or
  • Let a judgment or order be enacted or become enactable against you or your property; or
  • Permit the commencement of the proceedings to wind you or your business up or a controller, administrator, receiver, liquidator, or other similar officers to be appointed in respect of your property (partially or wholly);

2: On breach or default under these Terms and Conditions, you agree to authorize us to contact a credit reporting agency in order to get a report about your or your business’s creditworthiness or that of both.

3: You give us the authority to indulge in the exchange of information with a credit reporting agency or with other similar parties as necessary to give effect to the contract and to the ongoing relationship between the engaged parties.

4: We reserve all the rights to report your delinquent account to a credit reporting agency in a case when the payment remains outstanding for more than 60 days. Additionally, we may refer to the outstanding account for debt collection or issue legal proceedings in order to recover money for the outstanding invoices. We will refer an account for debt collection you have acknowledged and agreed to pay debt collection. Besides, the charges will be calculated at a minimum of 20%, including GST. Moreover, the charges will be incurred on the day we nominate our debt collector agency and proceed with the matter to them. You will also be held liable for interest and all costs associated with the legal recovery and with such action on a solicitor and own client or indemnity cost basis.

Disputes: In the unlikely event when you notify us about an inaccuracy in the supplied work, we will rectify it within 14 days of receiving the notification without needing you to pay any extra charges. In case you dispute any work supplied or invoice issues for other reasons, you much notify us within 14 days of the supply of the work or the invoice date, whichever comes earlier. In case of failing, you will lose any right to dispute the quality/accuracy of the invoice or work supplied.

Destruction Of Files: We may destroy your files seven years after the completion of the job.

Termination of this agreement: We may terminate this agreement and/or cease to act for you for lawful cause or in the below-given instances:

  • When a conflict of interest arises.
  • Default or breach of the Agreement.
  • In an event when you require us to act unlawfully or unethically.
  • In the absence of adequate instructions provided by you for the work supply.
  • When you don’t pay any accounts when due or provide money for paying in our Trust Account.
  • If you are no longer able to be a party to a legal agreement, the agreement will be considered terminated.

Independent advice: You may want to seek independent advice about the agreement before signing it to get ensured that you fully acknowledge and understand the terms and conditions.

Right to amend Terms and Conditions: We at our sole discretion, reserve all the rights to amend these terms and conditions by giving you notice in writing of the amended terms and conditions. We will post it to your specified/last known postal address or last known email address as specified on the face of this agreement. You are deemed to accept any amendments we made to the Terms and Conditions unless you notify us about your objection in writing within seven days to the proposed amendment to the Terms and Conditions.

Set-off

  • We may set off any credit or credit amount that we owe to you or your business enterprise/s against any of your due best at our sole discretion;
  • You are not authorized to withhold any payment in respect of any alleged set-off or claim you might have against us.

Severance and Waiver: If any part of the terms of the agreement is found to be unlawful, void, or unenforceable, then that part will be deemed to be severed from the agreement. Besides, the severed part of the term will not affect the validity and enforceability of the remaining provisions that are listed herein. Any waiver of our rights under this agreement must be provided in writing having the sign of an authorized representative of the Accountingwhizz.com.

Internet & Cloud Security: You acknowledge and agree that you are fully responsible for the security of your PC, internet, and cloud systems and the information located on your equipment or any third-party-owned systems you are accessing from the internet or cloud. You will be responsible for taking the appropriate measures to ensure that all data is maintained securely and is accessible to the intended/authorized users only. Accountingwhizz.com and its affiliates disclaim any and all alleged claims, suits, or liability arising due to interrupted access to their systems or third-party systems occurring due to any malicious acts, theft, or natural disaster.

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